Privacy Policy
Information We Collect
Your Choices & Contact Information
We collect information that you voluntarily provide to us when requesting a quote, scheduling an appointment, or contacting us directly. This includes:
 Contact Information: Name, phone number, email address, and physical service address.
 Service Details: Information regarding your property, dryer setup, and specific vent service needs.
 Payment Details: Payment processing information required to complete transactions (handled securely through third-party payment processors).
We implement reasonable administrative and technical security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
How We Use Your Information
We use the information we collect solely to operate and improve our business operations, including:
 Scheduling, confirming, and performing home service appointments.
 Sending invoices, service receipts, and job completion reports.
 Responding to inquiries, customer support requests, or estimate submissions.
 Communicating important service updates or seasonal maintenance reminders.
Data Security
You may request to update, correct, or remove your personal contact information from our system at any time by reaching out to us directly.
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Downriver Vent Solutions LLC
Phone:Â (313) 970-1054
Location: Downriver, MI
 Information Sharing & Disclosure
We do not sell, rent, trade, or lease your personal information to third parties. We may share information only in the following limited circumstances:
 Service Providers: Trusted third-party vendors who assist in operating our website, managing scheduling software, or processing payments.
 Legal Requirements: If required by law, court order, or governmental regulation to protect our legal rights or ensure public safety.